Contact Us

We welcome questions, feedback, and corrections from our Australian readers. This is the official contact page for oshicasino-au.org, an independent informational resource about the Oshi Casino brand for Aussie players.

How to Reach Us

The fastest way to get in touch is by email. We aim to respond to all messages within 2–3 business days.

Email: [email protected]

What We Can Help With

Corrections or updates to published reviews and guides.
Editorial questions about our review methodology.
Privacy requests under the Australian Privacy Act 1988 (access, correction, complaints).
Cookie or tracking inquiries.
Press, partnership, and business enquiries.

What We Cannot Help With

We are an independent reviewer, not a casino operator. We cannot:

Process deposits or withdrawals on your behalf.
Release bonuses, free spins, or VIP rewards.
Resolve KYC verification delays.
Adjust account settings, limits, or self-exclusion at any operator.
Intervene in disputes with Oshi Casino or any third party.

For account-related issues at Oshi Casino please contact the operator's customer support directly through their official live chat or via [email protected].

Responsible Gambling Concerns

If you are reaching out because you or someone you know is struggling with gambling, please contact a professional support service immediately. They are available 24/7, free, and confidential:

Gambling Help Online — 1800 858 858
Lifeline Australia — 13 11 14

See our Responsible Gambling page for the full list of Australian resources.

Response Times

Standard editorial and general enquiries: 2–3 business days. Privacy-related requests under the APPs: within 30 days of receipt, as required by Australian law.